Privacy Policy

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Cameron’s Kitchen Pty Ltd ACN 619 807 180 Privacy Policy

Cameron’s Kitchen is committed to protecting and respecting your privacy.

We take the personal information of all our customers seriously and only collect and use your personal information as outlined below.

Our Privacy Policy fully complies with the Privacy Act 1988 (“Privacy Act”) and its National Privacy Principles (NPP) which govern how we collect, use, disclose, store, secure and dispose of your personal information.

You may obtain a copy of the Australian Privacy Principles from the Office of Australian Information Commissioner’s website at www.oaic.gov.au.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.

We may change our Privacy Policy from time to time by publishing changes to it on our website.

The use of our website and service is subject to our Terms and Conditions and this Privacy Policy.

Personal Information and why we need to collect it.

The personal information we collect may include: your name, mailing and delivery address, email address, credit card information and telephone number and other contact details.

Further we may collect details of products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries.

Also any additional information relating to you that you provide to us directly through our website or indirectly through your use of our website or through correspondence over the phone.

Furthermore other personal information that may be required in order to facilitate your dealings with us and to provide you with our service.

We collect these kinds of personal information either directly from you, or from third parties. We may collect this personal information when you:

• Register and create an account on our website or by phone.

• Purchase a product or subscribe to our newsletter.
• Are being referred by a third-party company to access our services through a government subsidised program.
• Communicate with us through correspondence, chat, email, phone or when you share information with us from other social applications, services or websites.
• Interact with our website, services, content or advertising.
• Spend time on our website, searching for items or information. The time and date to access our website and other relevant statistics.

The personal information we collect is then primary used for the following purposes:

• To deliver the products you have purchased from Cameron’s Kitchen.
• To be able to give you access to our website and services.
• To inform and update you of the status of your ordered products for customer support and administrative purposes, transactions you have with us, technical notices, updates, security alerts and information requested by you.

We may also use your personal information for secondary purposes closely related to the primary purpose, such as sending you marketing material or administer rewards, surveys, contests or other promotional activities or events, sponsored by Cameron’s Kitchen.

You may unsubscribe from our marketing lists at any time by using the unsubscribe function within the electronic marketing material or contacting us.

Collection of Computer Data

When you visit the “Cameron’s Kitchen” Site, our servers will automatically record information that your browser sends whenever you visit a website.

The data collected may include:

• Your electronic device’s IP address and geo-locations.
• Webpage(s) or website(s) you were visiting before you are accessing our Site.
• Browser, electronic device type and device data.
• The webpages within Cameron’s Kitchen you visit.

• The time spent on our Site, items and information searched for on our Site, access and times and dates, and other statistics.

This information is collected for analysis and evaluation purposes in order to help us improve our site and services and products we provide. This data will not be used in association with any other personal information.

How we use cookies

For the collection of Computer Data our website uses cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect.

The table below lists the cookies we collect and what information they store.

Cookie Name:	Cookie Description:
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.

Google Analytics and Social Media

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics also uses “Cookies”, text files that are saved on the hard drive of your computer and enable the analysis of website use through you. The information gathered by the cookie about the use of this website will generally be transmitted to Google servers in the US and saved there. As licensed by the owners of this website, Google will use this information in order to analyse your use of this website, in order to compile reports regarding the website activity, and in order to render further services associated with website activity and internet usage to the owner of this website. The IP address of your browser as detected by Google Analytics will not be conflated with other data from Google. You can choose to prevent the saving of cookie files through the relevant setting in your browser software; we would however like to inform you that you will in this case not be able to use all the functions of this website to their full extent.

By using this website, you are consenting to the appropriation of data about you by Google in the manner and for the purposes laid out above.

This website uses retargeting services from the social networks Facebook and Instagram (Meta). Meta collects certain information via cookies to determine which web pages are visited. This data is then used to associate your browser with interest and demographic categories, and serve ads based on your past visits to this website. Please note that any information collected by Meta via cookies is not linked to any customer’s personal information collected by us.

Security and storage of your personal information

Cameron’s Kitchen takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

We ensure that all personal information will be safely and securely stored in electronic format, not hard copy.

We protect your personal information by:

• Restricting access to personal information
• Maintaining technology products to prevent unauthorised computer access.
• Securely destroying your personal information when it is no longer needed for our record retention purposes.

Online Credit Card Payment Processing

Cameron’s Kitchen recognises the importance of protecting your personal and financial information when you visit our website or make online payments. When you make online purchases from Cameron’s Kitchen, your payment transactions are processed using a secure, encrypted connection directly with our payment service provider. No credit card details are stored on our systems or servers.

In the process of facilitating online transactions, we may collect certain personal information, such as your name, credit card number, credit card expiration date, and billing address. This information is used solely to process your payment and complete the purchase transaction.

Our payment service provider is responsible for securely managing and processing your card data, and they comply with the Payment Card Industry Data Security Standard (PCI DSS), a mandatory compliance standard for all businesses accepting card payments.

We may share your personal data with third-party service providers as necessary to process your payment, but we require these service providers to maintain the confidentiality and security of your information and to use it only for the purpose of providing the services we’ve asked them to perform.

Cameron’s Kitchen does not and will not sell, rent or trade your personal or financial information to any third party without your explicit consent.

Please remember to always safeguard your credit card information and never disclose it to anyone, under any circumstances. If you believe that your credit card information has been stolen or compromised in any way, please contact your credit card company immediately.

Disclosure of Personal Information

We will not share your information in ways other than those outlined in this Policy.

Cameron’s Kitchen is committed to complying with the Privacy Act and the Australian Privacy Principles.

We may disclose your personal information in some or all of the following ways:

• To our employees who need to have access to it, to provide the products and services you purchased through our website.
• To third party service providers we engage to help us conduct our business, including the delivery of products and marketing and advertising functions and subject to confidentiality provisions that we deem appropriate.

• To third parties we engage to analyse our business practices and operations and in connection with providing and improving our products and services.

Accessing and updating your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable step to ensure that your Personal Information is accurate.

You have the right to request access to information about you, held by Cameron’s Kitchen, and you have the right to request for such personal information to be corrected.

If any of your personal information held by us is inaccurate or outdated, you can update your personal information anytime by accessing your account at

https://www.cameronskitchen.com.au/customer/account/login/

Alternatively, you may contact us through our website at

https://www.cameronskitchen.com.au/contact-us/

or by phone, calling us on 07 5522 0860.

To protect your Personal Information, we may require identification from you before releasing or changing the requested information.

Changes to the Privacy Policy

Cameron’s Kitchen reserves the right to modify and change the Privacy Policy at any time from time to time. Any changes to this Policy will be published on our Site.

Privacy Policy complaint, enquiries and contact

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your Personal Information, you can contact us via the Site or send an email directly to: info@cameronskitchen.com.au.

Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period.

Queries or comments about our Privacy Policy are welcomed and should be directed to: info@cameronskitchen.com.au.